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Shipping Policy

Ordering and Shipping

PrettyCutie.com offers worldwide shipping. We are committed to deliver your order to you as soon as we confirm your order. Please refer to the table below for the shipping fee and delivery time.

Shipping Time

Location  Parkage Send Out Time Delivery Time
Singapore Within the same day if payment confirmed before 2pm(SGT UTC+8) on a working day, otherwise, will send out on the next working day Next day delivery(exclude sunday)
Asian Countries Within the same day if payment confirmed before 2pm(SGT UTC+8) on a working day, otherwise, will send out on the next working day 2-3 working days *
USA,Europe, Middle East Within the same day if payment confirmed before 2pm(SGT UTC+8) on a working day, otherwise, will send out on the next working day

3-4 working days *


Shipping Fee

The shipping fee will be auto calculated when you checkout at our store based on your order value and delivery address location. You may want to refer to the table below to foresee the shipping fee before you checkout. 

Zone   Country Shipping Fee *
1 Singapore Free - Orders above SGD$80, SGD$3 - Orders below SGD$80
2 Malaysia,Brunei, Hong Kong, Indonesia, Macao, Philippines, South Korea, Thailand

Free - Orders above SGD$160, SGD$6 - Orders below SGD$160

3 Australia, Cambodia, China, India, Vietnam Free - Orders above SGD$160, SGD$10 - Orders below SGD$160
4 Bangladesh, Japan, Lao People's Democratic Republic, Maldives, Myanmar, Nepal, New Zealand, Pakistan, Sri Lanka

Free - Orders above SGD$160, SGD$12 - Orders below SGD$160

5 Canada, Mexico, United States

Free - Orders above SGD$160, SGD$15 - Orders below SGD$160

6 Andorra, Belgium, Bulgaria, Czech Republic, Denmark, Finland, France, Germany, Greece, Ireland, Isle Of Man, Luxembourg, Monaco, Netherlands, Poland, Portugal, Romania, Slovakia, Spain, Sweden, Switzerland, United Kingdom

Free - Orders above SGD$160, SGD$25 - Orders below SGD$160

7 Austria, Bahrain, Cyprus, Egypt, Hungary, Iran, Islamic Republic Of, Kuwait, Lebanon, New Caledonia, Norway, Oman, Papua New Guinea, Qatar, Saudi Arabia, South Africa, Syria, Turkey, United Arab Emirates, Yemen

Free - Orders above SGD$160, SGD$30 - Orders below SGD$160

8 Rest of the world

Contact us to check whether we ship to your country, if yes, we will advise you the shipping rate. 

 

*All international deliveries are subject to customs clearance when arriving in your country. This estimated time here does not include the customs clearance time. Please note that PrettyCutie.com will not be responsible for customs clearance incurred fee if any such as import duty, tax, and etc. You will be responsible for cooperating with our carrier to complete the customs clearance procedure and pay the import duty/tax if any.  If the delivery fails because the carrier cannot reach you, no refund will be provided. Please make sure you have provided the right contact details to us. If you have any question, please feel free to contact our customer service. We are always there to help  you. 

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